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Management
Author: Thomas S. Bateman, Scott Snell
Publisher: Irwin/McGraw-Hill
ISBN:
Pages: 624
Year: 2007
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Management: Leading & Collaborating in a Competitive World
Author: Scott A Snell, Thomas S Bateman
Publisher: McGraw-Hill Education
ISBN: 1259927644
Pages: 672
Year: 2018-01-16
View: 1208
Read: 477
The mission of the 13th edition of Management: Leading & Collaborating in a Competitive World, by Bateman, Snell, and Konopaske, is to inform, instruct, and inspire students to learn about management so they become thinkers and doers who succeed in today’s workforce. It emphasizes six essential performance dimensions: cost, quality, speed, innovation, service and sustainability. This results-oriented focus delivers value to the customer and a competitive advantage to managers and their employers. Its cutting edge topical coverage draws from a wide variety of subjects, sources, and personal experiences. Ongoing themes include real results, ethics, culture, leadership, and collaboration.
Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations
Author: Leonard L. Berry, Kent D. Seltman
Publisher: McGraw Hill Professional
ISBN: 0071590749
Pages: 256
Year: 2008-05-31
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Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.
Artful Making
Author: Robert Daniel Austin, Lee Devin
Publisher: FT Press
ISBN: 0130086959
Pages: 201
Year: 2003
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The authors show how to "manage" ingenuity--and "manufacture" the next great idea, in other words they tell what managers need to know about how artists and highly creative people work.
The Future of Nursing
Author: Institute of Medicine, Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing, at the Institute of Medicine
Publisher: National Academies Press
ISBN: 0309208955
Pages: 700
Year: 2011-02-08
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The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles -- including limits on nurses' scope of practice -- should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.

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Author: Thomas S. Bateman, Scott Snell
Publisher: Irwin Professional Pub
ISBN: 0078137233
Pages: 416
Year: 2010-01-01
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Management is the newest principles of management textbook on the market, and was created with students and professors needs in mind. Students receive a cost-effective, easy to read text complete with study resources (both print and online) to help them review for tests and apply chapter concepts. Professors receive a text that contains all the pertinent information we know they cover in Principles of Management - yet in a more condensed format that is easier for students to cover. It also contains gradable online assignments for instructors to assign. MANAGEMENT includes comprehensive teaching support and online supplements.
Focus on Personal Finance
Author: Les Dlabay, Robert J. Hughes, Jack Kapoor, Melissa Hart
Publisher: McGraw-Hill Education
ISBN: 0077861744
Pages: 576
Year: 2015-02-09
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Focus on Personal Finance is a brief, 14-chapter book, covering the critical topics in Personal Finance courses. This 4-color, paperback text is designed and written to appeal to a range of ages, life situations, and levels of financial literacy. A unique aspect of this text is its active approach. This text will not only get your students thinking about their current situation and financial goals, but also encourage them to put these in writing to use as a guide and revise over the course of their lives. New for this edition, sections are oriented around specific action-items for students. The more a student involves themselves in the assessments, exercises and worksheets provided, the more they will discover about their current habits and how to improve them for greater financial freedom. Students have many different financial goals, but none are more important than having a basic understanding of financial issues and peace of mind with regard to their decisions. The ultimate goal of Focus on Personal Finance is to get students to this point as a first step to achieving the many financial goals they have set for themselves. And now, McGraw-Hill’s adaptive learning component, LearnSmart, provides assignable modules that help students master chapter core concepts and come to class more prepared. In addition, resources within Connect help students solve financial problems and apply what they’ve learned. Kapoor’s active approach and superior pedagogy combine with a complete digital solution to help students achieve higher outcomes in the course.
Natural Conflict Resolution
Author: Filippo Aureli, Frans B. M. Waal
Publisher: Univ of California Press
ISBN: 0520223462
Pages: 409
Year: 2000
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"Filippo Aureli and Frans De Waal have succeeded in cross-fertilizing fields as disparate as ethology and medieval law to create a rich new field of research -- natural conflict resolution. It makes one see conflict resolution among humans through a new and fascinating lens. This is a landmark contribution!"--William Ury, co-author Getting to YES, author of Getting Past No and Getting to Peace
Beginning PHP and Oracle
Author: W Jason Gilmore, Bob Bryla
Publisher: Apress
ISBN: 1430203676
Pages: 763
Year: 2007-10-08
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This is an adaptation of Jason Gilmore’s best-selling book, Beginning PHP and MySQL. It’s a recognition of the growing use of PHP with commercial databases, Oracle in particular, enabling readers in Oracle-based shops to learn PHP on their chosen platform. Supplying the Oracle expertise is Bob Bryla, co-author of the Oracle Database 10g DBA Handbook and many other titles. His easy-going and straightforward style is an excellent match for Jason’s, making their book one of the best things going for those wanting to learn about using PHP with Oracle.
Software in 30 Days
Author: Ken Schwaber, Jeff Sutherland
Publisher: John Wiley & Sons
ISBN: 1118206665
Pages: 216
Year: 2012-05
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Summarizes the Agile and Scrum software development method, which allows creation of software in just 30 days.
Indian National Bibliography
Author:
Publisher:
ISBN:
Pages:
Year: 2009
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Business Model Generation
Author: Alexander Osterwalder, Yves Pigneur
Publisher: John Wiley & Sons
ISBN: 1118656407
Pages: 288
Year: 2013-02-01
View: 1279
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Business Model Generation is a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises. If your organization needs to adapt to harsh new realities, but you don't yet have a strategy that will get you out in front of your competitors, you need Business Model Generation. Co-created by 470 "Business Model Canvas" practitioners from 45 countries, the book features a beautiful, highly visual, 4-color design that takes powerful strategic ideas and tools, and makes them easy to implement in your organization. It explains the most common Business Model patterns, based on concepts from leading business thinkers, and helps you reinterpret them for your own context. You will learn how to systematically understand, design, and implement a game-changing business model--or analyze and renovate an old one. Along the way, you'll understand at a much deeper level your customers, distribution channels, partners, revenue streams, costs, and your core value proposition. Business Model Generation features practical innovation techniques used today by leading consultants and companies worldwide, including 3M, Ericsson, Capgemini, Deloitte, and others. Designed for doers, it is for those ready to abandon outmoded thinking and embrace new models of value creation: for executives, consultants, entrepreneurs, and leaders of all organizations. If you're ready to change the rules, you belong to "the business model generation!"
Managerial Economics, 8th Edition
Author: William F. Samuelson, Stephen G. Marks
Publisher: Wiley Global Education
ISBN: 1119025907
Pages: 576
Year: 2014-10-22
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Samuelson & Marks’ Managerial Economics, 8th Edition provides a detailed introduction to managerial economics for undergraduates, MBAs, and executives. This text illustrates the central decision problems managers face and provide the economic analysis they need to guide these decisions.
Sales Force Management
Author: Mark W. Johnston, Greg W. Marshall
Publisher: Routledge
ISBN: 1317359984
Pages: 466
Year: 2016-04-14
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In this latest edition of Sales Force Management, Mark Johnston and Greg Marshall continue to build on the tradition of excellence established by Churchill, Ford, and Walker, increasing the book’s reputation globally as the leading textbook in the field. The authors have strengthened the focus on managing the modern tools of selling, such as customer relationship management (CRM), social media and technology-enabled selling, and sales analytics. It’s a contemporary classic, fully updated for modern sales management practice. Pedagogical features include: Engaging breakout questions designed to spark lively discussion Leadership challenge assignments and mini-cases to help students understand and apply the principles they have learned in the classroom Leadership, Innovation, and Technology boxes that simulate real-world challenges faced by salespeople and their managers New Ethical Moment boxes in each chapter put students on the firing line of making ethical choices in sales Role Plays that enable students to learn by doing A selection of comprehensive sales management cases on the companion website A companion website features an instructor’s manual, PowerPoints, and other tools to provide additional support for students and instructors.
Delivering Competitive Advantage
Author: Layna Fischer
Publisher: Future Strategies Inc.
ISBN: 0984976450
Pages: 224
Year: 2012-10
View: 576
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Some organizations significantly outperform others in their industry. They become more agile by adopting smarter work practices and transforming their business processes to be more dynamic, collaborative, and connected. Often, the business processes themselves create competitive advantage. Increased revenue at reduced cost makes more money for a very effective business. Changing market opportunities, customer demands, new technology and calls for cost reduction can make it seem impossible to keep operational chaos at bay. Competitive advantage is gained when companies reduce operational risk by making sure that internal guidelines and external regulatory requirements are fulfilled. Companies thus offer customers a faster, more accurate and consistent service. To position your organization for success, you need the ability to continually optimize, streamline and align business processes to meet changing business needs for greater performance, competitive advantage and to drive growth. The companies whose award-winning case studies are featured in this book have proven excellence in their creative and successful deployment of advanced and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.